How to fix Bigpond email error code 550?

Many Bigpond users come up with a complaint that they are unable to send emails to the respective webmails. This is a typical Telstra error and is referred to as Bigpond email error 550. Often this type of email issue occurs across more than one PCs sending emails using the same network. Whenever such issues occur then email users have the perception that their domain is blacklisted. If you are facing this type of error then you need to visit the Bigpond customer support team for help and guidance. This blog provides an in-depth insight into the error in context. It also provides ways and means to resolve the issue.

Bigpond email error 550

Bigpond email error 550


What is Bigpond email error 550?

Bigpond email is also popular as Telstra webmail. Popular internet service providers in Australia provide Telstra webmail services to customers. Such services include basic emailing services along with the creation of 15 different email accounts using a single email address. Though there are many good features with Bigpond emailing services. However, Bigpond email can be quite annoying on some occasions. Bigpond email error 550 is quite annoying. This blog highlights the various methods by which you can troubleshoot the problem. If you find it very difficult to fix the problem DIY then you can reach the expert using the customer care toll-free number.

Troubleshooting Bigpond Email Error Code 550-

Following are the different ways by which you can attempt to troubleshoot Bigpond Email Error 550:-

Because of internet issues, many Bigpond email issues can arise. Bigpond email error code 550 is also causing Telstra webmail problems. Use the following steps to fix the problem:-

Solution 1

Open your favorite web browser. Visit any search engine online. You can visit Google. Search any stuff randomly on the web. If you get a search result then it is suggestive of the fact that your internet is working fine. If you don’t get a search result on searching a search engine then you must visit your internet service provider and raise the issue with them.

Solution 2

If you are obtaining Bigpond email error 550 then it is because of browser issues. Crear your browser cookies as well as browser caches. Open the web browser that you use for opening your Bigpond mails. Click on the browser settings, later visit browser history. In the history tab, be sure to delete the history. Clear browser data like cookies, cache, login, and other data. Check whether the email problem is resolved or not. If the error remains then try other browsers so that you can access Bigpond email Telstra login webmail services.

While using a particular browser for viewing Bigpond mails check whether the browser is compatible with Bigpond email or not.

Solution 3

The third type of solution in this context is to properly configure the Bigpond mail settings.

If the Bigpond email error 550 is not fixed then you can try to set up server settings for Telstra account. For troubleshooting, the problem tries the settings for your Bigpond/Telstra account.


  • Account type: POP3
  • Incoming server port: 995
  • Incoming server address:
  • Encrypted connection: SSL
  • Outgoing server port: 465 (recommended) or 587
  • Outgoing server address:
  • Authentication: Yes
  • Enter your full email address (Telstra/Bigpond)
  • Encrypted connection: SSL/TLS on port 465 (recommended)
  • Enter your Telstra/Bigpond email account password.


  • Account type: IMAP
  • Incoming server port: 993
  • Incoming server address:
  • Encrypted connection: SSL
  • Outgoing server port: 465 (recommended) or 587
  • Outgoing server address:
  • SMTP authentication: On
  • Enter your full Bigpond/Telstra email address
  • Encrypted connection: SSL/TLS on port 465 (recommended)
  • Enter your Telstra/Bigpond email account password

On properly configuring POP or IMAP settings for your Bigpond or Telstra mail you can expect to fix Bigpond email error code 550 issue.


The steps that are mentioned in Solution 1, Solution 2 and Solution 3 help to resolve Bigpond email error code 550. If the problem persists then it is recommended to visit the customer support team. Use the Bigpond help toll-free number that is provided online and reach the customer support team. Describe the issue to the professionals at customer support. In this context, it is relevant to add that the customer care professionals are experts in rendering high-quality technical services to the subscribers. The customer support professionals are available on a 24×7 basis. They are skilled in fixing all types of Bigpond email issues irrespective of the difficulty level.

Therefore, if you are facing Bigpond email error code 550 or any other relevant email issues like Bigpond webmail login problem then use the Bigpond customer support number or visit the customer support team immediately.

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